topic Re: Sony Reader for PC crashes during sync in eReaders

Sony Reader for PC crashes during sync

Hummmmmmy — Sun, 22 Jul 2012 17:15:16 GMT

I've happily been using the Sony Reader for PC with my PRS-T1 with Windows 7 but since yesterday when I've attempted to sync my reader with my computer it crashes with the following error message:

[Window Title]

Reader for PC

[Main Instruction]

Reader for PC has stopped working

[Content]

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]

Re: Sony Reader for PC crashes during sync

mithcd — Sun, 22 Jul 2012 20:19:06 GMT

This is interesting. Were there any changes made on the reader prior to this?

Re: Sony Reader for PC crashes during sync

carpetmojo — Sun, 22 Jul 2012 22:16:58 GMT

Yes, that is odd ....

Did it notify you as to a solution ?

Re: Sony Reader for PC crashes during sync

SonjaAndrew — Sun, 17 Nov 2013 15:13:49 GMT

I have experienced absolutly the same problem. Have you already find any solution? Anybody can help?

Re: Sony Reader for PC crashes during sync

berna_12 — Thu, 28 Nov 2013 15:21:20 GMT

same problem for me using prs-t3, did anybody find a solution?

Re: Sony Reader for PC crashes during sync

jan2011 — Tue, 10 Dec 2013 23:31:59 GMT

Sometimes, I have the same issue too.

I just close ReaderforPC and then, open it again (without removing reader device from PC).

In this way I continue and finish the synchronization.

I think this is a problem of ReaderforPC’s database. Sometimes, “Reader.exe” occupies more than 2GB of memory and this “generate” an APPCRASH!!!

A real solution?

I think just delete all databases and “reload” all ebooks again (All bookmarks, highlights, handwritten notes will be deleted).

(-Backup contents of reader device (when Reader device connected to the PC, copy on a PC’s folder, all contents of “removable mass memory device” named “READER”)

-Hard or Factory reset of reader device

-Delete ReaderforPC’s database file

C:\Users\(current-user)\AppData\Local\Sony Corporation\ReaderDesktop\ReaderDesktopLibrary.db

-load on ReaderforPC all ebooks again

-synchronizations.)

Re: Sony Reader for PC crashes during sync

carpetmojo — Sun, 15 Dec 2013 23:58:24 GMT

Jan - is your solution with a T3 or T1 ?

And, out of interest, what Win are you running ?

Re: Sony Reader for PC crashes during sync

jan2011 — Wed, 18 Dec 2013 23:18:42 GMT

Hi “carpetmojo”

My solution is for T1, T2, 650,…. But I think that even with T3 it’s about the same.

This solution is when you have an “APPCRASH” with reader.exe, as “Hummmmy” wrote on first post.

Perform only a Hard Reset on reader device here, has no effect.

Perform only a Hard Reset on reader device (first make a backup on reader device contents), has effect when ReaderforPC “freezes” or when is not possible begin a synchronization.

In that case, the issue is that one or more file of ebooks present on ReaderforPC and Reader device, had been moved on different folder or renamed or deleted from PC (via Windows Explorer for example).

I use Windows 7-32bit (and maybe 32bit is the problem)

Jannis

Re: Sony Reader for PC crashes during sync

bmh1946 — Sun, 26 Jan 2014 10:19:49 GMT

I have done all that and my T3 still just crashes every time. I am pleased that I kept the PRS 350 , as the T3 is destined for the bin I am so fed up with it. Of course any cures gratefully received.

Re: Sony Reader for PC crashes during sync

jan2011 — Sun, 26 Jan 2014 18:00:16 GMT

Hi “bmh1946”
But, it’s your PRS-T3 that crashes or the ReaderforPC software on your PC, as “Hummmmy” said?
Because, if it’s only your reader device that crashes, it could be a different type of issue.

Jannis - Γιάννης