topic Problem with PRS-300 in eReaders https://community.sony.bg/t5/ereaders/problem-with-prs-300/m-p/178653#M117 <HTML><HEAD></HEAD><BODY><P>Hi, need help with my PRS-300 when its unplugged just says Firmware update did not complete successfully. Please try again, if i plug it into computer it says updating firmware now...&nbsp; but no matter how long i leave it nothing happens and in my library just says 'error' next to reader.</P><P></P><P>cannot turn the device off, have tried soft reset and the hard reset but wont let me fully reset just comes back to the above messages.</P><P></P><P>can anyone help!!!:smileyconfused:</P></BODY></HTML> Fri, 12 Nov 2010 12:43:30 GMT satunni 2010-11-12T12:43:30Z Problem with PRS-300 https://community.sony.bg/t5/ereaders/problem-with-prs-300/m-p/178653#M117 <HTML><HEAD></HEAD><BODY><P>Hi, need help with my PRS-300 when its unplugged just says Firmware update did not complete successfully. Please try again, if i plug it into computer it says updating firmware now...&nbsp; but no matter how long i leave it nothing happens and in my library just says 'error' next to reader.</P><P></P><P>cannot turn the device off, have tried soft reset and the hard reset but wont let me fully reset just comes back to the above messages.</P><P></P><P>can anyone help!!!:smileyconfused:</P></BODY></HTML> Fri, 12 Nov 2010 12:43:30 GMT https://community.sony.bg/t5/ereaders/problem-with-prs-300/m-p/178653#M117 satunni 2010-11-12T12:43:30Z Problem with PRS-300 https://community.sony.bg/t5/ereaders/problem-with-prs-300/m-p/178654#M118 <HTML><HEAD></HEAD><BODY><DIV><P>Hi briarbeck,</P><P>welcome to Questions &amp; Answers..:smileyhappy:</P><P></P><P>I suspect that your Reader may have developed a fault, I suggest that you contact Sony to arrange a repair.</P><P><A href="https://ibiss.crse.com/sparrow/servlet/SupportSiteDispatchServlet?site=odw_en_GB&amp;modelId=PRS-505&amp;locale=en_GB&amp;page=repairTab#"> Register for a repair</A></P></DIV></BODY></HTML> Wed, 17 Nov 2010 21:25:56 GMT https://community.sony.bg/t5/ereaders/problem-with-prs-300/m-p/178654#M118 Thalamus. 2010-11-17T21:25:56Z