topic Rif.: Rectangular box when shooting video in Cyber-shot compact cameras

Rectangular box when shooting video

glospete — Sat, 04 Jan 2020 12:58:22 GMT

My wife and I have identical DSC-HX90V cameras. But when I shoot video there is a rectangular box in the LCD monitor but it is not there on my wife's camera. The resulting movie seems identical but it really bugs me to find out why there is a difference. I have checked each and every Menu setting and cannot see any difference on any setting. Any ideas?

Rif.: Rectangular box when shooting video

Marino.Manolo — Sat, 04 Jan 2020 13:22:47 GMT

Have you try to press DISP?

Rif.: Rectangular box when shooting video

glospete — Sat, 04 Jan 2020 13:32:12 GMT

Yes I have tried but on each display the box is still there!

Rif.: Rectangular box when shooting video

glospete — Sat, 04 Jan 2020 13:33:56 GMT

and the box is also visible in the LCD viewfinder also.

Rif.: Rectangular box when shooting video

Marino.Manolo — Sat, 04 Jan 2020 17:54:06 GMT

Is an any kind of setting (I'm sure...), and if you try a Factory Reset?

https://helpguide.sony.net/dsc/1510/v1/en/contents/TP0000576861.html

Rif.: Rectangular box when shooting video

glospete — Sat, 04 Jan 2020 19:56:54 GMT

Thank you. If I can't get any specific answer from the Community then perhaps that is my only option. Because of downloaded and installed apps on the camera I am rather loath to do this.

Rif.: Rectangular box when shooting video

glospete — Mon, 06 Jan 2020 10:15:05 GMT

OK I did a Reset as suggested and that removed the box. But as I suspected that also removed the Apps which I had installed on the camera. And now when I go to reinstall them,under Display Account Information within Application Management it says The Account Is Not Registered but there is no apparent option to add my account. Any idea how I add my account to the camera?

Rif.: Rectangular box when shooting video

Marino.Manolo — Mon, 06 Jan 2020 10:19:34 GMT

Have you try to access via Web Browser from PC's?

Rif.: Rectangular box when shooting video

glospete — Mon, 06 Jan 2020 10:36:36 GMT

Please explain what you mean

Rif.: Rectangular box when shooting video

Marino.Manolo — Mon, 06 Jan 2020 10:41:52 GMT

What I wrote:

https://www.playmemoriescameraapps.com/portal/

There is the Access and then you can install the Apps...

Rif.: Rectangular box when shooting video

glospete — Mon, 06 Jan 2020 10:46:54 GMT

When I log on to my existing account and then click Connect A Camera (using a micro USB cable from my iMac to the camera) everything greys out on the screen and nothing happens.

Rif.: Rectangular box when shooting video

Marino.Manolo — Mon, 06 Jan 2020 10:48:57 GMT

Can you try with another Browser? Sometime the Browser Is the problem in theese case...

Rif.: Rectangular box when shooting video

glospete — Mon, 06 Jan 2020 11:45:55 GMT

Unfortunately that didn't work. I tried using Chrome but got these messages:using Chrome

Rif.: Rectangular box when shooting video

Marino.Manolo — Mon, 06 Jan 2020 12:03:18 GMT

Ok so... Maybe is Catalina's fault?

Rif.: Rectangular box when shooting video

glospete — Mon, 06 Jan 2020 12:32:28 GMT

Solved! It was a problem between my camera and my home WiFi. Once that was fixed then the apps downloaded from the Sony site directly to my camera. Thanks for your perseverance in trying to solve my problem - I appreciate it.

The change from Sony Play Memories to Imaging Edge is also very confusing at the moment. I understand the reason (32 bit apps not being possible within Catalina) but it's still not a seamless transition. I am waiting for a few months before I move to Catalina.

Betreff: Rectangular box when shooting video

darkframe — Wed, 15 Jan 2020 22:04:26 GMT

Hi @glospete,

well, regarding the rectangular, I'd rather say that you activated one of the markers as described here.

I do not possess your camera so I can only guess but I'm almost sure that the rectangular was/is indicating the so-called safety zone. This is a relic from those times when we had analogue TVs only. Those were often not displaying the full content of a frame but cut off parts on all four sides. Therefore it was necessary to make sure that all important parts of a movie (be it filmed context or added context like superimposed text) stood within the safe area. Today you can mostly take it as an additional help for aligning your camera.

Cheers

darkframe

Betreff: Rectangular box when shooting video

glospete — Tue, 21 Jan 2020 19:28:48 GMT

Thank you for the link and explanation. I’ve no idea how I activated it and I managed to fix it. But it’s always useful to know what caused it.
I appreciate it.

Betreff: Rectangular box when shooting video

Marino.Manolo — Tue, 21 Jan 2020 19:43:46 GMT

Excellent, I had not found a match in the Guide, I had not used a suitable search key...