topic dsc-n2 in Cyber-shot compact cameras

dsc-n2

dburroug — Wed, 27 Jul 2011 13:43:49 GMT

my n2 when switching on in camera mode has a dark screen with the word 'access' and then advises me to turn camera off and back on but i keep on getting the same message.

dsc-n2

Sam_e_p — Wed, 27 Jul 2011 18:11:49 GMT

Does the lens attempt to extend? Does the same thing happen with no memory stick inserted?

dsc-n2

blaireau_photo — Thu, 28 Jul 2011 07:03:44 GMT

Hello dburroug - welcome to the Sony Forums.

The word 'access' does make it sound like it could be an issue with the memory card so I would also advise you to check out the card and perhaps try turning on the camera without a card in it.

If the problem persists, how long have you had the camera?

Thanks

Simon

dsc-n2

dburroug — Thu, 28 Jul 2011 13:06:28 GMT

I've tried turning on camera with and without the memory card also with other memory cards but same thing happens. Also followed sony's how to re-set a digital camera but no. The lens comes out when switched on,but on turning camera off the lens retracts but then slightly comes back out and then retracts and then closes.

i have had this camera since it came on to the new market, must be 5 years, i know its outdated now but i,m one of those people that if it can be fixed depending on what price of course, i rather it be fixed plus its a touch screen and i don't believe sony have a latest touch screen camera?

regards

david

Message was edited by: dburroug

dsc-n2

blaireau_photo — Fri, 29 Jul 2011 08:39:05 GMT

Thanks for the extra info.

The best way to find out how much a repair could potentially cost is to contact customer services using the information given in the forum post below:

http://www.sony.co.uk/discussions/message/651957#651957

They will be able to give you more information and then you can make an informed decision between a repair and purchasing a new camera.

If you do consider purchasing a new, touch screen model - the Sony Cybershot DSC-TX55 is due for release towards the end of September. A large touchscreen is included and it will also feature a 5x optical zoom, HD video shooting, panoramic images and 3D photos. I won't go into the whole list of features here (I will start to sound like an advert :smileyhappy:) but full information is on this link:

http://www.sony.co.uk/product/dsc-t-series/dsc-tx55#pageType=ProductBenefits

Thanks

Simon