topic cash back? in Cyber-shot compact cameras https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289988#M1043 <HTML><HEAD></HEAD><BODY><P>i purchased a camera ... my first every Sony Thing&nbsp; ... on the 16th of december and duly sent my form and receipt to Norfolk.&nbsp; I Should be due a £40 visa card ... well a week or so ago!</P><P></P><P>Can anyone tell me why the delay? also i have tried to contact the telephone number given on the form but guess what!! .. always engaged!!</P><P></P><P>Can i say not overly impressed by this ... if you wish to entice people into buying your products can you please follow through or at least keep us up to date.</P><P></P><P>also im confused as to why we need to send out reciept to you .. this is to show we have purchased a product .. what happens if something goes wrong?</P><P></P><P>help anybody??</P></BODY></HTML> Mon, 23 Jan 2012 18:26:40 GMT pweibj67 2012-01-23T18:26:40Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289988#M1043 <HTML><HEAD></HEAD><BODY><P>i purchased a camera ... my first every Sony Thing&nbsp; ... on the 16th of december and duly sent my form and receipt to Norfolk.&nbsp; I Should be due a £40 visa card ... well a week or so ago!</P><P></P><P>Can anyone tell me why the delay? also i have tried to contact the telephone number given on the form but guess what!! .. always engaged!!</P><P></P><P>Can i say not overly impressed by this ... if you wish to entice people into buying your products can you please follow through or at least keep us up to date.</P><P></P><P>also im confused as to why we need to send out reciept to you .. this is to show we have purchased a product .. what happens if something goes wrong?</P><P></P><P>help anybody??</P></BODY></HTML> Mon, 23 Jan 2012 18:26:40 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289988#M1043 pweibj67 2012-01-23T18:26:40Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289989#M1044 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">Hi pweibj67 and welcome.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">As I understand it, the Hotline telephone number is the only way to chase up your cashback as this task has been outsourced by Sony.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">0845 504 8939</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">However, I will pass your comments on to Sony.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">:smileyblush:<BR /></SPAN></P></BODY></HTML> Mon, 23 Jan 2012 18:23:41 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289989#M1044 Blencogo 2012-01-23T18:23:41Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289990#M1045 <HTML><HEAD></HEAD><BODY><P> I am also waiting for cash back and cannot get any answer from the Helpline. 30 minutes of being in a queue with no idea if anyone is actually at the other end.</P><P></P><P>Dreadful service and would never have bothered if I knew it was a con.</P><P></P><P>Steve </P></BODY></HTML> Tue, 24 Jan 2012 19:39:31 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289990#M1045 Steven1976 2012-01-24T19:39:31Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289991#M1046 <HTML><HEAD></HEAD><BODY><P>Same here. It seems like the support team is very busy on a lot of queries. I've been waiting on phone for almost an hour. I gave up.</P><P><IMG src="https://ip2.i.lithium.com/c63e93609b6579117c7c5b5c9520db84c85449af/687474703a2f2f696d616769636f6e2e696e666f2f6361742f31322d31332f7662756c6c6574696e2d736d696c652e676966" /></P></BODY></HTML> Thu, 02 Feb 2012 04:03:50 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289991#M1046 pusaqall 2012-02-02T04:03:50Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289992#M1047 <HTML><HEAD></HEAD><BODY><P>Ditto. Bought a 40 inch tv on 21st November. Still waiting for £100 cashback. Sounds like a job for BBC watchdog!</P></BODY></HTML> Fri, 03 Feb 2012 16:09:18 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289992#M1047 MickP1 2012-02-03T16:09:18Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289993#M1048 <HTML><HEAD></HEAD><BODY><P>I sent my form off about 5 weeks ago and have heard nothing since- this doesn't look promising. Maybe Watchdog is not a bad idea! How long can it take?</P></BODY></HTML> Fri, 03 Feb 2012 16:27:30 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289993#M1048 elliemorgan80 2012-02-03T16:27:30Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289994#M1049 <HTML><HEAD></HEAD><BODY><P><SPAN>I phoned the number that blencogo posted. They answered straight away and told me that they had no record of my claim and to E-mail </SPAN><A class="jive-link-email-small" href="mailto:sonysmartoffers@diss.net">sonysmartoffers@diss.net</A></P><P></P><P>I done this and also attached a copy of my receipt for the tv</P><P></P><P>They replied a couple of hours later saying my claim has been verified and is on it's way!!</P><P></P><P>Happy days, but not immpressed with their customer service</P></BODY></HTML> Mon, 06 Feb 2012 07:36:31 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289994#M1049 MickP1 2012-02-06T07:36:31Z cash back? https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289995#M1050 <HTML><HEAD></HEAD><BODY><P>Finally got my £100 cashback yesterday, 3 months after I bought the TV</P></BODY></HTML> Wed, 29 Feb 2012 07:06:25 GMT https://community.sony.bg/t5/cyber-shot-compact-cameras/cash-back/m-p/289995#M1050 MickP1 2012-02-29T07:06:25Z