topic Error when registering my sony lens SEL200600G in Alpha & NEX interchangeable lens cameras

Error when registering my sony lens SEL200600G

Ramy-ib — Fri, 26 Apr 2024 13:27:54 GMT

Hi all, i've tried different browsers and all failed, i'm receiving an error

after i fill everything out, seems like it is some internal error but it is frustrating

I already was trying the last couple of days and i svem got errors when i was filling out a form

To send a request to Sony!!!

Here is the error:

We apologize for the temporary technical difficulties and thank you for your patience while we resolve them. Please come back later.

Re: Error when registering my sony lens SEL200600G

Anonymous — Fri, 03 May 2024 16:55:48 GMT

Hello @Ramy-ib, try to clear cache and data of your browser as well, that usually works, if you're using a phone test on a PC/Laptop and at the end make sure that you're entering all of your data correct.

Re: Error when registering my sony lens SEL200600G

Ramy-ib — Fri, 03 May 2024 17:03:24 GMT

I'm a software engineer i've tried all what you mentioned nothing worked, i had to contact support and after few days of going back and forth we came to a conclusion that the error is from my account itself and they need to re-create my account in order to make this work again.

Thank you for your reply anyways, much appreciated