topic Re: NW-A45 Walkman - missing new tracks and playlists in Portable Audio

NW-A45 Walkman - missing new tracks and playlists

marukomu — Sun, 01 Sep 2024 11:48:48 GMT

I've been using my A45 for a few years now and it has been totally fine in terms of transferring things from my laptop to the Walkman. However, I have recently encountered a couple of issues:

1. I sync the Walkman (from Musicbee, which is what I've always used) with the SD card in the laptop (again, this is the method I have always used) but when I put the SD card back in the Walkman it doesn't have any of the new tracks. I then need to rebuild the database from the reset menu, at which point the new tracks then appear. It's a pain as rebuilding the database takes ages (lots of tracks to rebuild).

2. Again when syncing the playlists are not transferring, even after rebuilding the database. I have tried limiting the number of playlists e.g. unticking them all and then just transferring 1 or 2 of them but still the same issue.

I haven't changed anything else in the way I am using the Walkman or doing the syncing so it's all a bit strange. Anyone got any tips for this sort of thing?

Thanks!

Re: NW-A45 Walkman - missing new tracks and playlists

Anonymous — Wed, 04 Sep 2024 16:17:24 GMT

Hey, @marukomu did you make sure it is updated to the latest software version 1.10 ? (Mac) (Windows)

Re: NW-A45 Walkman - missing new tracks and playlists

marukomu — Wed, 04 Sep 2024 18:35:38 GMT

Yes, looking at the settings I seem to be on 1.10 already.

The other thing I notice is that if I add a new album by an existing artist then it comes across fine. But if I add a new artist then it doesn't. i.e. if I add to an already existing folder then it's fine but if I'm setting up a new folder then it's not. That doesn't help with the playlists but it may provide a clue for why (some of) the additions are not showing up.

Re: NW-A45 Walkman - missing new tracks and playlists

Anonymous — Thu, 12 Sep 2024 14:38:12 GMT

Hey @marukomu

Did you try to format the SD card and try again?

Also, you can use the PC music centre to transfer content to your Walkman.

Download PC music for Windows => Instructions

Download transfer content for Mac => Instructions

Re: NW-A45 Walkman - missing new tracks and playlists

marukomu — Thu, 12 Sep 2024 14:44:57 GMT

I haven't formatted the card but I have deleted all the content and re-transferred it. I will give the reformatting a go.

I'm a bit reluctant to switch to music centre, having spent a long time getting musicbee as I like it. I think also that the issue lies with the card or the Walkman as the files are definitely being transferred to the card but the Walkman is not picking them up.

The other thing I wonder about is the file limit with the Walkman. I've got a 1TB card and it has something like 1030 folders on it. I have seen other threads about there being a limit on the number of folders. I guess it might be worth trying putting the new albums in pre-existing folders, rather than creating new folders for new artists.

Re: NW-A45 Walkman - missing new tracks and playlists

Anonymous — Thu, 19 Sep 2024 17:04:47 GMT

Hey @marukomu

have you tried to format the SD card yet?

Make sure to check the format of the files that you transfer to the SD card as well, to make sure they are compatible.

I'd also recommend trying PC music center even for once, just to compare between the 2 ways of transferring music. Maybe the app will be easier for you.

Re: NW-A45 Walkman - missing new tracks and playlists

marukomu — Sat, 21 Sep 2024 14:49:11 GMT

Thanks. Yes, I reformatted the SD card and I am now getting the new albums (which I had put in a pre-existing folder). Still not getting the playlists though.

Re: NW-A45 Walkman - missing new tracks and playlists

Anonymous — Fri, 27 Sep 2024 16:21:43 GMT

Hey @marukomu

Is it possible to test another SD card?

Also, did you give PC music center a shot?

Re: NW-A45 Walkman - missing new tracks and playlists

marukomu — Sat, 28 Sep 2024 08:38:48 GMT

I don't think the issue is with the card as I can see the folders that I have copied over on the card but when the card goes in the Walkman they mysteriously disappear. I've downloaded Music Centre but haven't had a chance to install it yet.

Re: NW-A45 Walkman - missing new tracks and playlists

Anonymous — Sat, 05 Oct 2024 14:51:47 GMT

@marukom i think you need to test another SD card cause if the issue still happens with both this might indicate that the issue is from the Walkman

Re: NW-A45 Walkman - missing new tracks and playlists

marukomu — Sun, 06 Oct 2024 16:56:28 GMT

OK, let me try with another card.

I downloaded music centre but the importing of my library was such a mess that it would take forever to get it back to the way I've built up over the years with musicbee.

Re: NW-A45 Walkman - missing new tracks and playlists

marukomu — Sun, 01 Dec 2024 21:10:13 GMT

Ok, so I've finally managed to try out a new card and the issue is the same - playlists not copying over and some files not present, despite being synced to the card.

I've also done a factory reset on the device but still no joy. I really do think the only thing this can be is that there is an inbuilt maximum number of folders that the device can handle. Does anyone know if this is the case and whether the device can be upgraded to overcome this? I'm currently in about 995 folders.

Re: NW-A45 Walkman - missing new tracks and playlists

TheRealOG — Wed, 11 Dec 2024 10:55:42 GMT

@marukomu

Try these steps: https://helpguide.sony.net/dmp/nwa40/v1/en/contents/TP0001449094.html

Re: NW-A45 Walkman - missing new tracks and playlists

marukomu — Sun, 15 Dec 2024 17:08:42 GMT

Thanks but that didn't help.

Re: NW-A45 Walkman - missing new tracks and playlists

TheRealOG — Wed, 25 Dec 2024 17:24:46 GMT

@marukomu at this point I think its best if you contact Sony's support line to know where to get detailed guidance!