topic Re: No power to my soundbar in General chat

No power to my soundbar

Sonyfortheworld — Wed, 12 Mar 2025 22:17:27 GMT

Re: No power to my soundbar

Thalamus. — Thu, 13 Mar 2025 09:20:12 GMT

Hi Sonyfortheworld,

welcome to the Sony User Community..

Your post is very vague, if you reply with the model number and additional information on the problem you are having, then hopefully another user may be able to assist you in resolving your issue..😉

Re: No power to my soundbar

MaggieGreene — Mon, 17 Mar 2025 16:49:18 GMT

Hi @Sonyfortheworld, what is the model number of your sound bar? You can use this link to help you locate the model number: https://www.sony.co.uk/electronics/support/articles/00248604

Re: No power to my soundbar

Sonyfortheworld — Mon, 17 Mar 2025 19:55:24 GMT

Hi,

It's SA-CT260H.

The red light is on at the sub woofer but there is absolutely no power at all to the soundbar.

I've changed the fuse in the plug and tried it at another outlet but the soundbar is dead..

Re: No power to my soundbar

MaggieGreene — Fri, 21 Mar 2025 17:51:59 GMT

Hi @Sonyfortheworld, try to reset the sound bar by following the steps in page 30 here: https://www.sony.com/electronics/support/res/manuals/4463/44635222M.pdf

If the issue persists, you can use this link to locate the nearest Authorised Service Centre to you and get it inspected: https://locator.sony/en_GB/servicecenters/?zoom=5&latitude=54.29088&longitude=-2.37305

Re: No power to my soundbar

Sonyfortheworld — Fri, 21 Mar 2025 21:39:14 GMT

Hi,

How can I reset ( fix ) the sound bar if it has no power running through it ?

Re: No power to my soundbar

TheGOAT — Tue, 25 Mar 2025 15:50:11 GMT

@Sonyfortheworld If there is no power at all, that's an issue in the hardware itself you will need to send it for inspection to one of their service centres in the UK: https://locator.sony/en_GB/servicecenters/?zoom=5&latitude=54.29088&longitude=-2.37305