https://community.sony.bg/t5/general-chat/sony-wh1000xm4/m-p/3942249#M14404 <P>I am sorry to say , but Im not happy with my headphones. Great sound and comfortable, but unfortunately theres a bad clattering sound&nbsp; of the plastic parts. This happens every time I use them when Im out walking.&nbsp;</P><P>Ive turned them in for reparation, but the problem is still there.</P><P>I will try to improve, maybee glue on,&nbsp; a thin , soft fabric ...: (</P><P>&nbsp;</P> Sat, 23 Mar 2024 13:11:51 GMT tanjabrekka 2024-03-23T13:11:51Z https://community.sony.bg/t5/general-chat/sony-wh1000xm4/m-p/3942249#M14404 <P>I am sorry to say , but Im not happy with my headphones. Great sound and comfortable, but unfortunately theres a bad clattering sound&nbsp; of the plastic parts. This happens every time I use them when Im out walking.&nbsp;</P><P>Ive turned them in for reparation, but the problem is still there.</P><P>I will try to improve, maybee glue on,&nbsp; a thin , soft fabric ...: (</P><P>&nbsp;</P> Sat, 23 Mar 2024 13:11:51 GMT https://community.sony.bg/t5/general-chat/sony-wh1000xm4/m-p/3942249#M14404 tanjabrekka 2024-03-23T13:11:51Z https://community.sony.bg/t5/general-chat/sony-wh1000xm4/m-p/3942813#M14409 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.bg/t5/user/viewprofilepage/user-id/505482073">@tanjabrekka</a></SPAN>&nbsp;</P> <P>Are you sure that this noise is caused by the plastic parts, not a software issue?</P> <P>You can eliminate this possibility by updating its firmware using the app, resetting and initializing the headset.</P> <P>Update firmware: <A href="https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261611" target="_blank">https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261611</A>&nbsp;</P> <P>Reset: <A href="https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html" target="_blank">https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html</A>&nbsp;</P> <P>Initialize: <A href="https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html" target="_blank">https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html</A>&nbsp;</P> Fri, 29 Mar 2024 13:34:30 GMT https://community.sony.bg/t5/general-chat/sony-wh1000xm4/m-p/3942813#M14409 Anonymous 2024-03-29T13:34:30Z