topic Re: Itvx in General chat

Itvx

Cyclops67 — Fri, 09 Dec 2022 12:31:02 GMT

When will the itvx app be on Sony TV's? still not on my A80j.🤔

Re: Itvx

Piscie — Tue, 13 Dec 2022 15:48:16 GMT

Hey @Cyclops67, ITVX should now be available on your TV actually, it was launched on Dec 8th. If you have a digital aerial connected, go to Google Play Store and search for iTV and click update, then it should switch to ITVX.

Re: Itvx

sonybravia65 — Tue, 20 Dec 2022 13:28:43 GMT

I'm sorry @Piscie but I have a Sony television running Google TV and as of 20/12/22, ITVX is still not available for my TV, yet it is available for all other android devices I have. When I try to choose that ITVX is downloaded to my TV, I get the message "THIS ITEM IS NOT COMPATIBLE WITH YOUR DEVICE" Please see screenshot below. Any suggestions on how I can resolve this would be greatly appreciated.

Thank you.

Re: Itvx

SteveSharkey — Thu, 29 Dec 2022 20:28:32 GMT

I'VE app downloads a foreign app. Can't find itvx.

Re: Itvx

Piscie — Fri, 30 Dec 2022 16:40:40 GMT

@SteveSharkey, Sony postponed the launch of ITVX to Jan 2023, so it should be available during the month, fingers crossed.

Re: Itvx

SteveSharkey — Fri, 30 Dec 2022 17:39:05 GMT

Typical Sony always behind everyone else!

Re: Itvx

sonybravia65 — Fri, 30 Dec 2022 20:09:24 GMT

@Piscie @SteveSharkey

I'm extremely disappointed with Sony. Being one of the largest companies, charging a huge premium to purchase their brands, they are way behind even the cheapest brands when it comes to updating their software and apps and unlike any random app, ITVX is a major app!

I've learnt the hard way and it's cost me a lot of money to purchase a Sony TV. I doubt it if I'll ever purchase anymore Sony products and I hope that others follow me and boycott purchasing Sony products too.

Re: Itvx

Anonymous — Mon, 02 Jan 2023 15:57:42 GMT

@sonybravia65, woah! Don't you think that's a bit over the top for an app that will be available within days, while you can easily access it from other devices or cast it to the TV till it's available.
I'm not saying that's ideal. But boycott? Really?

Re: Itvx

sonybravia65 — Mon, 02 Jan 2023 16:11:23 GMT

@Anonymous - I don't see how it's over the top to boycott Sony. After all I've paid £900+ to purchase a so-called well-known brand and I still haven't got any update, but yet I am seeing that TV's less than half the price or devices such as Amazon Firestick costing 20-25 times less have already got more updates/apps than rubbish Sony has ever provided. I'm sorry if it sounds harsh, but that's how a lot of customers like me feel and that is RIPPED-OFF!

Also you said that it will be available within days, but where is your proof? Sony haven't given a specific date, so I don't know how you could know. God knows how long it will take.

Re: Itvx

Anonymous — Mon, 02 Jan 2023 16:24:31 GMT

Yea I can see where you're coming from, and I don't have a date indeed, but from numerous reports online that people contacted their support they said that it's coming in Jan, there's even multiple mentions for it here and on Reddit, but of course, still not the best I know.

Re: Itvx

sonybravia65 — Mon, 02 Jan 2023 16:36:34 GMT

That's exactly what I meant my friend. We should not have to be chasing up on rumours. Sony should be providing clear updates either on their website or via social media such as twitter. It's very frustrating and only puts customers off from purchasing Sony products in the future.

There's rumours that the app is expected for January 2023, so let's see what happens.

Re: Itvx

Anonymous — Mon, 02 Jan 2023 16:57:11 GMT

Yeah at this point we can only wait really.

Re: Itvx

rightgradely — Tue, 10 Jan 2023 08:51:11 GMT

My text below copied from another forum here just in case not picked up there... Pretty annoying !

Sony have now published a list of sets that will and won't get upgraded to ITVX. Sadly for me, my 2018 set (XF85) will not get ITVX. https://www.sony.co.uk/electronics/support/articles/00287614

The list of non-upgrading sets is long and includes 2021 sets.

This is really poor. Those affected will lose the second main streaming service in the UK as ITV hub will be removed. And no explanation why. I assume technology-related but come on Sony - you can do better than this ! I will not purchase a Sony again if this is what we are buying into.

Re: Itvx

LifeonMars — Tue, 10 Jan 2023 10:11:55 GMT

with a 5 year old TV you could just plug in to a HMDI socket on TV with a Google TV or Apple TV to receive ITVX, yes additional expense but is a work around.

Re: Itvx

rightgradely — Tue, 10 Jan 2023 10:22:18 GMT

yes, I could do this - and am currently casting from phone to the TV - but I find this temperamental (connection falling off between phone and TV, not from server to phone). Also, the TV app doesn't remember where you are in a series whereas the TV one does (I believe - as per britbox). Anyway, it is rather galling not to have a fairly recent TV updating to provide a mainstream service...

Re: Itvx

Piscie — Tue, 10 Jan 2023 17:04:36 GMT

@rightgradely, as far as I'm aware, the XF85 will not be supported at this stage but it might get the ITVX update soon, but it's not confirmed yet 😞

Re: Itvx

rightgradely — Tue, 10 Jan 2023 20:06:18 GMT

I hope you are right - but their statement about certain models (including mine) not getting ITVX - and not indicating that this was a temporary position - leaves me thinking that I probably own the wrong model ! Will keep monitoring but without much optimism...

Re: Itvx

UKuser1357 — Thu, 12 Jan 2023 13:12:30 GMT

I bought my KD-55AF8 new in december 2019. The SONY website list this set as one of the many SONY TVs not to be able to use ITVX.

I am disgusted.

Recently, late 2022, the firmware upgraded and the whole menu interface changed totally on the set. Now we have to press more buttons to do things such as look at the channels menu. Also the font size used for the channel information is so small you can't read it unless you are close to the set. The whole user interface change is a disaster - my wife cannot cope with it. How can a major consumer goods manufacturer do this in 2022? It surely contravenes the UK Sale of Goods Act. I should add that I have failed to find any way that the set's previous firmware can be re-installed.

Another annoying thing: when you have been listening to an audio only programme and you switch to downloading a film, the words "Audio only" remain on the screen. That really is clever.

Re: Itvx

UKuser1357 — Thu, 12 Jan 2023 10:04:32 GMT

Only on a limited range of very recent TVs.

Re: Itvx

naimdvd5 — Thu, 12 Jan 2023 14:36:49 GMT

The Sony A90J can now get ITVX, but he icon still says ITV HUB. But i'm sure this will updated later this month.