topic Re: Touch Issue in X Series

Touch Issue on glove mode

YOGESH13 — Fri, 17 Feb 2017 12:15:05 GMT

Many times while operating the phone whenever I touch the screen, circle forms around the finger. Because of this unnecessary Clicks take place....!

Re: Touch Issue

Jonas — Fri, 17 Feb 2017 12:23:07 GMT

Hi @YOGESH13, welcome to our community!

Sorry to hear about that.

It sounds like you have enabled the glove mode feature in the phone. This is a feature that allows you to navigate the touch screen when wearing gloves and when you aren't wearing gloves it does not function as it should.

If you go to Settings > Display > Glove mode, is this feature activated? If it is, could you try turning it off and see if you experience the same behaviour?

Let me know if that helps!

Re: Touch Issue

YOGESH13 — Fri, 17 Feb 2017 12:29:02 GMT

Yeah, You are Right.. The Glove mode was really activated.. I turned it off now..
No formation of circles now..
Thanks a lot.

Re: Touch Issue

Jonas — Fri, 17 Feb 2017 14:42:31 GMT

I'm glad to hear that it's working now again!

Let me know if there is anything else I may assist you with and have a great weekend!

Re: Touch Issue on glove mode

YOGESH13 — Sat, 18 Feb 2017 08:53:44 GMT

My phone's screen remains off while phone rings (incoming calls).
Any solution....

Re: Touch Issue on glove mode

Jonas — Mon, 20 Feb 2017 12:30:06 GMT

Hi again!

I can see that you created a thread for the troubles with how your screen works when you get an incoming call and that my colleague Didrik helped you in that thread, so please have a look in that thread!