https://community.sony.bg/t5/x-series/xperia-x-compact-device-is-corrupted/m-p/3649962#M12415 <P>Hi<BR />Yesterday suddenly my phone restarted, and an error message occured: Your device is corrupted and cannot be trusted.. something like that.<BR />I was able to restart it, but it can't find the SIM-Card anymore. Furthermore messages keep popping up from several programs eg. Google Play has stopped, Photos has stopped....<BR />I made a factory reset, still the same things (corrupt, ... has stopped)<BR />Next i tried the software repair tool from the companion app. Error message came: can not complete reset. Try again (something like that, was german). Thing is, I can not try again, because I can not do anything on the phone anymore. It's detected by the computer, but companion app wants me to unlock the screen, which I can't do.<BR />Don't know if it's just due to it's age (4 years in use now)?<BR />Is there any hope for my phone, or should I just get a new one?</P> Wed, 04 Mar 2020 07:47:06 GMT X-Compact-User 2020-03-04T07:47:06Z https://community.sony.bg/t5/x-series/xperia-x-compact-device-is-corrupted/m-p/3649962#M12415 <P>Hi<BR />Yesterday suddenly my phone restarted, and an error message occured: Your device is corrupted and cannot be trusted.. something like that.<BR />I was able to restart it, but it can't find the SIM-Card anymore. Furthermore messages keep popping up from several programs eg. Google Play has stopped, Photos has stopped....<BR />I made a factory reset, still the same things (corrupt, ... has stopped)<BR />Next i tried the software repair tool from the companion app. Error message came: can not complete reset. Try again (something like that, was german). Thing is, I can not try again, because I can not do anything on the phone anymore. It's detected by the computer, but companion app wants me to unlock the screen, which I can't do.<BR />Don't know if it's just due to it's age (4 years in use now)?<BR />Is there any hope for my phone, or should I just get a new one?</P> Wed, 04 Mar 2020 07:47:06 GMT https://community.sony.bg/t5/x-series/xperia-x-compact-device-is-corrupted/m-p/3649962#M12415 X-Compact-User 2020-03-04T07:47:06Z https://community.sony.bg/t5/x-series/xperia-x-compact-device-is-corrupted/m-p/3649963#M12416 <P>That is the warning message once a devices bootloader has been unlocked and a new bootloader installed?</P><P>Did you previously root the device?</P> Wed, 04 Mar 2020 09:57:50 GMT https://community.sony.bg/t5/x-series/xperia-x-compact-device-is-corrupted/m-p/3649963#M12416 Lord_viridis 2020-03-04T09:57:50Z