topic Re: The fingerprint reader on my device is no longer available in X Series

The fingerprint reader on my device is no longer available

Jnclavijo — Fri, 15 Jun 2018 11:05:31 GMT

~~Buenos días,~~

~~El lector de huella en mi dispositivo ya no está disponible con las últimas actualizaciones.~~

~~Agradezco una respuesta.~~

Good Morning,

The fingerprint reader on my device is no longer available with the latest updates.

I appreciate an answer.

Re: Huella

Strampke — Sun, 17 Jun 2018 21:01:06 GMT

As this is an English based forum it would be nice if you would be so kind to translate your question in English before posting.

Re: The fingerprint reader on my device is no longer available

Marquez0915 — Sat, 22 Dec 2018 00:46:15 GMT

What can I do since my fingerprint does not work? And I do not even see the fingerprint manager. Any answer I thank to direct it to personal info hidden. Thank you.

Re: The fingerprint reader on my device is no longer available

Strampke — Sat, 22 Dec 2018 12:57:42 GMT

Hi @Marquez0915

goto settings -> apps & notifications -> app info -> tap 3 dots upper right corner and tap 'show system' -> Fingerprints ASM -> Storage -> Clear cache & clear data

Another thing to notice is that cleaning the sensor brightens things up sometimes.

After this setup your fingerprints again.

Hope this is a solution for you.

Does it happen in safe mode too

Delete recently installed apps

Take out the SD card (if present)