https://community.sony.bg/t5/other-general/playmemories-online-download-tool/m-p/3933232#M62798 <P>Hi i hope you can help i download playmemories online download tool it installed but when i click on next the tool just closes down.?</P><P>I am using windows 10 with plenty room on drive and all updates installed&nbsp;</P> Sat, 23 Dec 2023 01:16:04 GMT Graham221 2023-12-23T01:16:04Z https://community.sony.bg/t5/other-general/playmemories-online-download-tool/m-p/3933232#M62798 <P>Hi i hope you can help i download playmemories online download tool it installed but when i click on next the tool just closes down.?</P><P>I am using windows 10 with plenty room on drive and all updates installed&nbsp;</P> Sat, 23 Dec 2023 01:16:04 GMT https://community.sony.bg/t5/other-general/playmemories-online-download-tool/m-p/3933232#M62798 Graham221 2023-12-23T01:16:04Z https://community.sony.bg/t5/other-general/playmemories-online-download-tool/m-p/3933423#M62799 <P>hello&nbsp;<a href="https://community.sony.bg/t5/user/viewprofilepage/user-id/761669727">@Graham221</a>&nbsp;</P> <P>try to right click and run as administrator. or try to reinstall the the app</P> Mon, 25 Dec 2023 20:16:17 GMT https://community.sony.bg/t5/other-general/playmemories-online-download-tool/m-p/3933423#M62799 MarlonUk1 2023-12-25T20:16:17Z