topic Re: Main Microphone issue!!! [SOLVED] in Other/General

Main Microphone issue!!! [SOLVED]

AnDY2 — Mon, 10 Sep 2012 15:00:00 GMT

Hey Guys,

Any one experiencing any sort of problem with your main microphone, because of which the other person may not be able to hear you????

Even after testing the hardware with *#*#7378423#*#* the mic remains non-responsive.

And this has happened suddenly.

Any one who can provide solutions?????

Thanking ya all.

AnDy

Message was edited by: AnDY

Re: Main Microphone issue!!!

Petter — Tue, 11 Sep 2012 08:01:50 GMT

I haven't heard of any cases where the mic is effected anyway on the Xperia U.

Sounds like it would be wise to try performing a repair of your phone's software.

You can easily perform the interaction with our program Sony PC Companion, availalbe for download from the link below.

http://www.sonymobile.com/se/tools/pc-companion/

What do you think about this forum? Let us know by doing this short survey.

Re: Main Microphone issue!!!

AnDY2 — Tue, 11 Sep 2012 08:28:30 GMT

Hey peter,

I have tried repairing using PCC.

and after completing the repair, still the problem is persisting.

Kindly Help!!!

AnDy

Re: Main Microphone issue!!!

AnDY2 — Thu, 27 Sep 2012 08:00:34 GMT

Hey Guys!!!!

I had taken to sony authorised service centre.

There the phone started working normally. The service person also claimed that he has run diagnostics and there is no hardware issue. I even talked for quite some time and there was no issue.

But today morning again the microphone issue has returned!!!!

The Customer support is giving sloppy replies that i need to keep taking the phone for service....there is no other option.

Can any one help me with wha might be the exact problem.

Regards,

AnDy

Re: Main Microphone issue!!!

Arnab — Thu, 27 Sep 2012 08:52:13 GMT

step 1: remove live wallpaper

step 2: Do a settings reset (Soft Reset) from Settings. All data will remain just the settings will be reset.

step 3: remove the live wallpaper, click a picture of u and ur friends rather and use it as wallpaper. Smile big in the picture...:)

Good Luck.

Re: Main Microphone issue!!!

AnDY2 — Thu, 27 Sep 2012 09:14:00 GMT

Hey Arnab,

It s not workin buddy:smileysad:

i ve removed the wallpaper and ve soft reset the ph by removing the battery for quite some time.

Still no luck....

Re: Main Microphone issue!!!

Arnab — Thu, 27 Sep 2012 09:21:19 GMT

Soft reset the phone by:

Settings>Privacy>Settings Reset

This resotres the live wallpaper again so then you must remove live wallpaper by using a different wallpaper from gallery. It should solve the problem once and for all. Same thing happened to me twice, this is how I solved it.

Re: Main Microphone issue!!!

AnDY2 — Thu, 27 Sep 2012 09:38:12 GMT

THANKSSSSSS A LOTTTTTTTTTTTTT...

IT WORKED LIKE A CHARM!!!!!!!

but tell me how long will this help???

Re: Main Microphone issue!!!

Arnab — Thu, 27 Sep 2012 11:15:33 GMT

It will help as long as you dont use a live wallpaper. I have not felt the problem for 2 months now.

Re: Main Microphone issue!!!

AnDY2 — Fri, 28 Sep 2012 04:22:25 GMT

But i am just wondering why this problem did not start earlier when i updated firmware two months back.

but any ways i guess ICS update will resolve this problem once and for all.

Re: Main Microphone issue!!!

Arnab — Fri, 28 Sep 2012 05:18:55 GMT

I hope so. If not then also I dont like a live wallpaper, so i guess I am lucky...

Re: Main Microphone issue!!! [SOLVED]

Mon, 01 Oct 2012 22:15:56 GMT

Hellow Broz !

Finally i closed an app by settings>>application>>running services>> LiveWare Manager >>Forced stopped

Then i put the headset on 3.5mm jack and started music... i called myself from another phone........ clear conversation on both sides. also removed headset during call... No sound issue.. same clear conversation on cell phone speaker.. Myth Busted !!!!!!!!!!!!

No need of any live wall screen removals...

Re: Main Microphone issue!!! [SOLVED]

AnDY2 — Wed, 03 Oct 2012 04:10:21 GMT

hey,

Yesterday also i faced the problem again even after disabling live wallpaper.

I guess i should try out your solution also.

Thanks Man!!

Re: Main Microphone issue!!! [SOLVED]

Arnab — Wed, 03 Oct 2012 05:07:08 GMT

ya the live wallpaper is an issue as is Liveware Manager, you can never stop liveware manager. Force Close it and then wait for sometime, Liveware manager will be back as running application. So enter liveware manager and remove all the ticks for the three accessories. This will help a bit, but also remove the live wallpaper to be safe.

Re: Main Microphone issue!!! [SOLVED]

Wed, 03 Oct 2012 10:49:36 GMT

Liveware Manager didnt show again whole day until i restart my cellphone.

Re: Main Microphone issue!!! [SOLVED]

visityu — Wed, 12 Dec 2012 15:00:23 GMT

My problem is: I have no running LiveWire app running on my Xperia T (I know it is not Xperia U ) but I have the same problem. After hang up a call music player not start again and also if I receive a call during navigation, I did not get back the navigation after finish the call.

This is stange, it was working on my Xperia X10 Mini Pro phone.

This is much bigger and better and it is not working

Re: Main Microphone issue!!! [SOLVED]

AnDY2 — Thu, 13 Dec 2012 04:27:49 GMT

Hi Visityu,

Firstly let me tell you that the solution i am suing is not permanent, even today i am facing this issue.

I am able to reduce the impact of this problem by reducing the recovery time.

i have done the following.

1) Disabled all the stock Live wall papers.

2) Disabled LiveWare Manager.

3) Uninstalled SmartConnect.

4) The moment i see there is a problem with the mic i restart the phone and run *#*#7378423#*#* to test the mic. Usually it takes around a min. Next i go to the running apps and disable all the unnecessary running apps.

5) Installed an app Function Tester from Google Play. Use this for the same purpose as the service menu.

All i can say is that disable anything remotely looking related to live wall papers.

Though i should say im my case that the music picks up after the call is ended.

I cant say anything bout navigation as 'm not using the same.

Hope i was able to answer for atleast a single problem.:smileywink:

Re: Main Microphone issue!!! [SOLVED]

visityu — Thu, 13 Dec 2012 10:56:58 GMT

Hi AnDY,

Thanks for your answer.

I have the following comments for your answer:

1., I have no any running live wallpaper in the background, I did not use

any of those.

2., I did not found running LiveWire on my phone, I did not found it as a running

application as well

3., Smart connect is disabled and it is a standard application. How could I

uninstall it. My phone is new and it is not rooted. On the Xperia T I

cannot uninstall it like other apps from the Google Play.

5., According to this tester everything looks working fine.

After these checks I tried again my music player and it did not start again

after a phone call

I have no idea what could be the problem, and how to solve it.

The smart connect is still on the phone, but it is not running

Thanks

visityu

Re: Main Microphone issue!!! [SOLVED]

AnDY2 — Thu, 13 Dec 2012 11:18:18 GMT

Hey Visityu,

Even if u dont use it ll still be active.

You need to disable the app by going to the "ALL" tab in Settings=>Applications=>All

I am attaching the screen shots for the same.

And further if you open the app you can force stop the application as shown in the next screen shot.

This is the beauty of ICS, in GB this option was not available.

any stock application can be forced stopped or disabled thereby avoiding the hassle.

Again i can not provide any solution to the music player issue as the issue i 'd resolved was for microphone volume.

Keep looking into the forum you will find the solution here.

AnDy

Re: Main Microphone issue!!!

zainws — Sun, 23 Dec 2012 22:06:52 GMT

hey Arnab

i do what you tell the others do...

step 1: remove live wallpaper

step 2: Do a settings reset (Soft Reset) from Settings. All data will remain just the settings will be reset.

step 3: remove the live wallpaper

and the sound recording tooo low

on the camcorder and the voice recorder

please help me to fix this problme

THNX....