topic Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ? in Other/General

wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Mon, 09 Apr 2012 10:45:43 GMT

Hi.
I have a problem.
In my walkman wt19i on taskbar I have a message "Available system update 4.0.2.a.0.62".
In menu "Phone information >>> Update center" I have this message too.
If I click on this message I have information: "Is only available to install by PC Companion"

Now I connect my wt19i to PC via USB.

PC companion says: "Phone system is current".

What can I do to fix this problem ?

Best Regards

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Nabeel — Mon, 09 Apr 2012 10:52:23 GMT

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Mon, 09 Apr 2012 11:44:25 GMT

SEUS detected: "System is current".

My smartphone is working ok...from bought.
In today morning after connect phone to WiFi, I see this notification.
I have only "system update notification" problem...
other works...

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Nabeel — Mon, 09 Apr 2012 11:50:09 GMT

try with another pc
turn antivirus/ firewall off
if possible, allow access to pc companion in the list of firewall and antivirus

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Mon, 09 Apr 2012 11:59:09 GMT

I'm not understand You. Sorry.

My phone and PC working and connect properly...

I have only problem with "update notification" in my phone.
In android taskbar, and update center menu i see text: "system update is available 4.0.2.A.0.62". I dont know why I see this text.
I have current system installed (the same 4.0.2.A.0.62).

ONLY "Notification update" looping in my phone. Why?

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Nabeel — Mon, 09 Apr 2012 12:01:54 GMT

ohhh i got you now
do this
settings> applications> manage applications > all> update center > clear data

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Mon, 09 Apr 2012 12:25:18 GMT

Ok. Im using Your solution and reboot the phone.

After reboot:
I go to "settings>Phone Information>Update center"

If i click on "Update center" program is detect "system update available 4.0.2.A.0.62"...why ?

notification looping now.

(Yesterday in menu "settings>Phone Information>Update center" I see: "Update is not available. You have a current software and applications from Sony Erricson"

Today morning I first have this problem...

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Nabeel — Mon, 09 Apr 2012 12:27:05 GMT

is your device rooted ?

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Mon, 09 Apr 2012 12:30:24 GMT

no is not rooted. I not install any new apps from yesterday...

Yesterday is working ok, Today is working with problems.

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Nabeel — Mon, 09 Apr 2012 12:39:24 GMT

what you can do is either ignore the notification popping up in your mobile

it might be temporary
use the clear data option to get rid of it for some time

or reinstall your phone's software using sus again

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Mon, 09 Apr 2012 14:57:48 GMT

I use SUS. I have reinstalled system.
It's now all OK.

I'm interesting how long time will be working with no problems I have hope is forever

Thanks

Best Regards

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Nabeel — Mon, 09 Apr 2012 15:48:56 GMT

most probably it won't occur again
enjoy

Don't forget to mark the Correct Answers and Helpful Answers

Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Sam — Tue, 10 Apr 2012 00:56:00 GMT

Indeed, glad this is sorted for you. It is a rare error that occurs every once in a while but I have never seen it happen to someone twice so you should be ok.

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Re: wt19i: "available system update" in taskbar. In pc comanion "system is current". Why ?

Tue, 10 Apr 2012 07:58:43 GMT

The same problem have too few other users (from my local polish forum)...maybe is update server problem...