topic Re: K800i menu.ml error in Other/General

K800i menu.ml error

Mon, 25 Apr 2011 05:34:59 GMT

Hi, I hope someone can help. When I start up my K800 and select menu I get a screen saying "Errors occur in the menu.ml file. This may render the menu unuseable". If I OK this and progress to the menu options, 'Settings' icon is completely missing. I have updated software to ty to reinstall the full menu but had no luck with this. Does anyone have any ideas on how to fix this?

Re: K800i menu.ml error

Dr_Chris — Mon, 25 Apr 2011 10:43:20 GMT

Have you tried a master reset?

Re: K800i menu.ml error

Mon, 25 Apr 2011 11:02:10 GMT

Hi and thanks for the suggestion.

I haven't tried a Master reset as this is one of the options under the 'Settings > General' menu which is missing. As well as this I'm also missing Blue tooth (under Connectivity), Time and Date, Sounds, Handsfree, etc (in fact all Settings are unavailable - the complete icon and Settings sub menus are missing).

Any more suggestions will be gratefully received.

Re: K800i menu.ml error

Dr_Chris — Mon, 25 Apr 2011 11:36:05 GMT

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pcsuite/k800i?cc=gb&lc=en The try phone repair via PC suite, which you can download from this link.The repair option is under the Help tab of PC suite and the phone needs to be switched off for this process.

Re: K800i menu.ml error

Mon, 25 Apr 2011 15:08:26 GMT

AHM.. CAN YOU PLEASE HELP ME? I CANT SEND AND RECEIVE MESSAGES.. MY FONE IS C902..

PLEASE HELP ME WITH MY PROBLEM..

Re: K800i menu.ml error

Tue, 26 Apr 2011 05:01:32 GMT

Hi and thanks again for the help.

I've already tried update and repair via PC Suite (original disc which came with phone and from SE web site) and also with the newer PC Companion (also off SE site). Neither have addressed the problem. I've tried installing different SIM's but the problem is still there. Any ideas on the next step?

Re: K800i menu.ml error

Dr_Chris — Tue, 26 Apr 2011 10:32:07 GMT

I'm afraid you need to use a repair centre.

Re: K800i menu.ml error

Tue, 26 Apr 2011 20:17:22 GMT

Thanks for all your help with this. I was afraid it would end up as a Repair centre job, but I wanted to explore any sother options first. I'll try with local Service repair and see how I get on.