topic Re: I can't get past the Google log in screen since upgrading to 2.1 in Other/General

I can't get past the Google log in screen since upgrading to 2.1

Sat, 12 Mar 2011 15:38:54 GMT

When I try to access Android Market, or Googlemail etc I am prompted to login to my Google account. I key in my details but the phone can't connect to the servers. Have I left something out in wireless settings? The account is definitly live because I can access it via my desk top pc and my tablet but not my phone. Any ideas?

Re: I can't get past the Google log in screen since upgrading to 2.1

Sat, 12 Mar 2011 20:21:11 GMT

Check your phone settings

Settings>Wireless & Network>Mobile Networks

Make sure Data Enabled is ticked, if not tick it.

If it is ticked untick it exit out of settings then go back into settings and re-tick it

Also in these settring (same place as Mobile Data tap Access Point Names and make sure your service provider if indicated correctly usually the grey circle

to the right will have a green centre, if not tap that to activate it.

Re: I can't get past the Google log in screen since upgrading to 2.1

Sat, 12 Mar 2011 22:06:26 GMT

Followed that advice but still no access.

Re: I can't get past the Google log in screen since upgrading to 2.1

gwhispererz — Sun, 13 Mar 2011 07:08:15 GMT

Factory reset your phone.

Goto Setting>Privacy>Factory data reset. This will erase data in your phone memory, you should have a backup of it when you update to Android 2.1.

Re: I can't get past the Google log in screen since upgrading to 2.1

Sun, 13 Mar 2011 11:45:19 GMT

That did the trick. Thank you very much, this one had been bugging me.:smileyhappy:

Re: I can't get past the Google log in screen since upgrading to 2.1

gwhispererz — Sun, 13 Mar 2011 12:14:21 GMT

Glad. Enjoy your phone.