topic Re: Officesuite does not update in Other/General

Officesuite does not update

Wed, 09 Mar 2011 17:02:25 GMT

When trying to start Officesuite or open a document using same, the following error occurs:

'An update is available. To continue, the application must be updated.'

Continuing via wireless or data traffic gives an immediate 'Installation failed' error.

Anyone experiencing the same, any suggestions?

Re: Officesuite does not update

suze — Wed, 09 Mar 2011 17:58:42 GMT

I have just had a look on Officesuite on my X10 and selected Menu>Updates and it took me to http://www.mobisystems.com/officesuite/android website and gave me the option of downloading an upgrade which I have just done over my home wifi. Just done the same on my X8 and it has run fine too.

Obviously you are getting the error before you get into the app proper so I am wondering if you try using your browser to go to mobisystems web page and see if you can find the update that way.

Re: Officesuite does not update

suze — Wed, 09 Mar 2011 18:09:32 GMT

Have a look at this page on the Product Blog, gives you a link to download the app to your phone.

http://blogs.sonyericsson.com/products/2010/08/

Re: Officesuite does not update

Wed, 09 Mar 2011 18:26:28 GMT

Hi suze,

Thank you for your reply. Your solution was spot on and worked a treat.

cheers

Simon

Re: Officesuite does not update

suze — Wed, 09 Mar 2011 18:30:05 GMT

Glad you got sorted! Happy document viewing