topic Re: headset control buttons not working in M Series

headset control buttons not working

anilkumargupta — Sun, 03 May 2015 14:35:55 GMT

I used the headset that come as in-box accessories with xperia M2 dual but the single button on it is not working. Like for answering a call I tried press the button but nothing happen.
Is there any setting for that or is the headset button not working properly and should I replace it

Re: headset control buttons not working

_alexdon_ — Sun, 03 May 2015 15:16:50 GMT

Do you have M2 or Z2?

Re: headset control buttons not working

anilkumargupta — Mon, 04 May 2015 06:35:44 GMT

I have M2 dual

Re: headset control buttons not working

_alexdon_ — Mon, 04 May 2015 07:54:25 GMT

Do you have smart key installed?

Re: headset control buttons not working

anilkumargupta — Mon, 04 May 2015 16:36:34 GMT

No. will it solve my problem. Pls tell me about it

Re: headset control buttons not working

_alexdon_ — Mon, 04 May 2015 16:40:09 GMT

I think @Hampus might assist better.

Re: headset control buttons not working

Hampus — Tue, 05 May 2015 07:27:59 GMT

Hi,

Which headset was included for your Xperia M2 Dual? You should have a label attached to your headset with the model number.

Re: headset control buttons not working

anilkumargupta — Sat, 09 May 2015 03:12:31 GMT

AG-1100

Re: headset control buttons not working

Hampus — Mon, 11 May 2015 08:54:44 GMT

I just tried this and it works fine for me. Could you boot your phone into safe mode and try to answer a call with your headset?

Otherwise, do you have the possibility to try another Sony headset to see if same thing happens?

Re: headset control buttons not working

anilkumargupta — Tue, 12 May 2015 06:53:23 GMT

I tried it in safe mode and it works fine. The true caller application was preventing the function so I removed it .

Thanks for your help