topic Re: SD problem in M Series

SD problem

aivan21 — Thu, 12 Feb 2015 12:54:45 GMT

Anybody encountered problems like mine?... It's already been months since this problem started... Everytime i'll insert my SD to my phone status bar then says preparing SD card seconds after, my phone restarts it's self... It'll continue restarting until i unplug the SD card... Soon annoying i can't use extra storage...

Re: SD problem

Nabeel — Thu, 12 Feb 2015 13:11:26 GMT

Did you try to use another SD card to see if the problem existed ?

Does that SD card work in other phones ?

Try to format the card and then insert it in your phone.

Although it sounds like there might be a hardware problem related to SD slot.

Re: SD problem

aivan21 — Thu, 12 Feb 2015 13:18:16 GMT

Yes... Infact I'm trying to use a new one, the old one is fine though... Tried format for both my phone and the card but same result, although sometimes it work but if my battery goes zero it goes back to the problem...

Re: SD problem

Nabeel — Thu, 12 Feb 2015 13:30:37 GMT

Oh, that's completely weird.

I'd say, go for a software repair. A software repair will reinstall the software of your phone completely. It would help us to rule out the problem due to software glitches etc.

Make sure you back up all the important stuff on your PC, messages, pics , songs everything.

Once you're done with the software reinstallation, format your SD card once again and just put songs and pictures on it. See for how long it works without any problem. If it doesn't work well then you will have to get your phone examined at sony service center

Steps --->

Update / Repair your phone via PC Companion

Download PC Companion and install it. Do not connect your phone until you're asked to do so.

Launch PC Companion > Start Support zone > Start Phone/ Tablet Software update > select Repair my Phone / Tablet > Follow the on-screen instructions it shows.

Re: SD problem

aivan21 — Thu, 12 Feb 2015 13:38:47 GMT

Nice...i'll try that... Thanks for the info. i'll get in touch soon... Good day

Re: SD problem

aivan21 — Wed, 18 Feb 2015 02:01:38 GMT

Soo far there's no abnormalities after software repair... Only a few glitches but it doesn't matter anyway thanks for the help...