topic Re: M2 problem after update 4.4.4. in M Series

M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 07:38:19 GMT

Hello! I have problem with music after update on 4.4.4. Kitkat. Every time i play music in Walkman or Poweramp from sd card, music short stop and than play again, like short break 0,5 sec. When i play music from internal memory of phone is everything ok, music play smootly. Micro sd card is Sandisk Ultra class 10, write 30 MB/s. I try format microsd, another microsd, repair phone over PC Companion, still the same. Please fix it... I bought Sony M2 for surfing and listening music and now i cant enjoy in music.

Re: M2 problem after update 4.4.4.

Uliwooly — Fri, 16 Jan 2015 08:10:33 GMT

Could you try a different SD card?

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 08:24:29 GMT

Yes, i try, but still the same problem.

Re: M2 problem after update 4.4.4.

Uliwooly — Fri, 16 Jan 2015 08:27:45 GMT

Which class are the SD cards?

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 08:32:38 GMT

Class 10

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 08:33:18 GMT

Sandisk ultra, 32 GB, and 8 GB

Re: M2 problem after update 4.4.4.

Uliwooly — Fri, 16 Jan 2015 08:37:46 GMT

That's quite odd

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 08:42:29 GMT

Me too... I try everything, nothing help.

Re: M2 problem after update 4.4.4.

_alexdon_ — Fri, 16 Jan 2015 08:44:54 GMT

Have you tried to reformat using a low level tool? Uli,remember someone said he got a Sandisk but it wasn't exactly what he ordered?

/t5/Xperia-Z1-Z1s/Erratic-Xperia-Z1-Camera/m-p/921557#M37972

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 08:59:20 GMT

I bought microsd in shop in Croatia and it works fine until update on 4.4.4. I didnt format with low level tool, i format with windows tool.

Re: M2 problem after update 4.4.4.

Thommo — Fri, 16 Jan 2015 09:19:35 GMT

Try a program on your Pc called H2testw to see if the card is corrupted or is a fake - Source here

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 10:45:11 GMT

Yes, now im tested with H2testw and everything is ok, verify, write, no errors...

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 14:58:23 GMT

I think its software problem or hardware problem, sdcard reader error, because my microsd card work fine in other phones. And music stuck only in my Xperia M2.

Re: M2 problem after update 4.4.4.

_alexdon_ — Fri, 16 Jan 2015 15:00:33 GMT

In this case,stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 17:21:34 GMT

It is possible that problem is too fast write files on microsd?! Now im copy/paste files from sdcard to phone memory, delete these files from sdcard, and copy paste these files from phone memory to sdcard. And now its ok.

Re: M2 problem after update 4.4.4.

_alexdon_ — Fri, 16 Jan 2015 17:28:36 GMT

Could be,but a class 10 microSD shouldn't have this kind of issues.

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 18:49:41 GMT

My.card is sandisk ultra sdhc 1. Is that class 10?

Re: M2 problem after update 4.4.4.

_alexdon_ — Fri, 16 Jan 2015 18:57:20 GMT

Yours is UHS I (ultra high speed I) which is faster than class 10.

Re: M2 problem after update 4.4.4.

tulipan — Fri, 16 Jan 2015 19:03:50 GMT

But i put class 10, class 4 and still the same. Music stuck on 0,5 sec. Also i try put microsd in other phones who playing music ok, without stuck.

Re: M2 problem after update 4.4.4.

_alexdon_ — Fri, 16 Jan 2015 19:13:58 GMT

In this case,why don't you let a sony service handle your device?