topic Re: Xperia M2 Android Update - Contact apps problems in M Series

Xperia M2 Android Update - Contact apps problems

MGRA — Sun, 24 Aug 2014 08:31:24 GMT

Good morning,

Did yesterday the update to Android 4.4.2 and now cannot reach anymore my contacts so cannot call anybody.

Message I receive is "Apps contact was unfortunatelly stopped".

NIce to have a phone but if you cannot call somebody that's not a phone anymore.

TRied to see if on the Sony PC companion there was a repair apps program but don't see anything.

Who can assist me to recover this module in order to be abble to call once time new?

I am in France and I used the for sure the oficial update from SFR( Vodafone)

Thanks in advance

Manuel

Re: Xperia M2 Android Update - Contact apps problems

GreekXperiaSp — Sun, 24 Aug 2014 11:04:33 GMT

Go to settings- apps- all- contacts- clear data- force stop and.then restart your phone...this should fix the problem...

Re: Xperia M2 Android Update - Contact apps problems

MGRA — Sun, 24 Aug 2014 13:29:33 GMT

Good afternoon GreekXperia Sp,

Thanks a lot for your help

Apps in order now and I recovered my contacts from a back up previously done.

Have a great day

Best Regards

Manuel

Re: Xperia M2 Android Update - Contact apps problems

GreekXperiaSp — Sun, 24 Aug 2014 14:09:52 GMT

Glad to hear my advice helped you...have a nice day

Re: Xperia M2 Android Update - Contact apps problems

YvonneTete — Sun, 05 Oct 2014 19:09:48 GMT

Thanks for your instructions!!!

Worked perfectly on my brand new M2 and I dont have to put data back, it just appear again.

Thanks a lot, again

Yvonne

Re: Xperia M2 Android Update - Contact apps problems

peebo — Fri, 10 Oct 2014 08:46:42 GMT

I had the same issue and now fixed thanks to reset.

Re: Xperia M2 Android Update - Contact apps problems

jeffb — Fri, 12 Jun 2015 05:42:24 GMT

i update last last day my sony m2. after that. some application lost. like facebook. video converter. and others. now ive tried to install again on playstore. and cant install. my friend try to share her facebook apps. and again it failed to install. pls help me.