topic Re: unfortunately has stopped everything working sony xperia m in M Series

unfortunately has stopped everything working sony xperia m

noname11 — Thu, 27 Aug 2015 18:39:48 GMT

Hey i turned on my sony xperia m and it came up saying unfortunately google has stopped working then it came up saying it again but insteed of google it said something then again and again and it said it with everything on my phone and when i lock it and go to unlock it it has turned off and i cant do anything once.Ihave gone on something fast i have to stay on it if i come off it i have to turn my off but when i turn it off i have to take the battery off to turn it off and i dont know what to do and how to fix it. I looked up how to fix it and all i get is unfortunately about everything like cramra and other things and nothing about what im having and how to fix it.Can someone please help and tell me if you know anyway to fix it please thank you

Re: unfortunately has stopped everything working sony xperia m

Phy — Thu, 27 Aug 2015 19:07:39 GMT

You should try repairing the phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/

Re: unfortunately has stopped everything working sony xperia m

noname11 — Thu, 27 Aug 2015 19:30:15 GMT

Cant i have tried but when it comes to doing the thing that it tells you to before you can do the repair part dont work so i cant us that and i mean evrything has the unforeately it changers with a usb but cant connect to anything but can sill change off a computer cant connect to the app or anything to even get there then that problem which i said will happen then.

Re: unfortunately has stopped everything working sony xperia m

Uliwooly — Thu, 27 Aug 2015 19:34:37 GMT

@noname1

Run PCC > follow all the steps > turn off the phone > then connect the phone while pressing the volume down key when you are asked to.

Re: unfortunately has stopped everything working sony xperia m

noname11 — Thu, 27 Aug 2015 19:36:43 GMT

Tried it it doest work at all.

Re: unfortunately has stopped everything working sony xperia m

Uliwooly — Thu, 27 Aug 2015 19:48:00 GMT

Have you charged your phone for about an hour?

Re: unfortunately has stopped everything working sony xperia m

noname11 — Thu, 27 Aug 2015 19:49:42 GMT

its fullyed charged

Re: unfortunately has stopped everything working sony xperia m

Thommo — Thu, 27 Aug 2015 20:03:39 GMT

How to perform a system repair using PC Companion - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: unfortunately has stopped everything working sony xperia m

noname11 — Thu, 27 Aug 2015 20:26:52 GMT

Im on a mac and ive tried the rapair one the sony bridge and it dont work

Re: unfortunately has stopped everything working sony xperia m

Thommo — Thu, 27 Aug 2015 21:01:23 GMT

Are you able to use a friends or family members Pc running Windows preferably Win7

Re: unfortunately has stopped everything working sony xperia m

noname11 — Thu, 27 Aug 2015 21:07:59 GMT

No im not

Re: unfortunately has stopped everything working sony xperia m

Uliwooly — Wed, 09 Sep 2015 19:36:21 GMT

@noname1

You have few options, borrow a PC or contact your local Xperia Care.

Re: unfortunately has stopped everything working sony xperia m

ECMG — Fri, 29 Apr 2016 17:53:28 GMT

Hi,

I also am facing the same issue.. i keep getting similar popups..
1) I tried going to the Settings > Apps > Respective apps (Example: Google Play Services) > Force Stop > Clear data - Did not work
2) I tried to do a Settings > Backup & Reset > Factory Reset > Phone Reset > Erase Everything - Did not work

3) I tried to do a repair using Sony PC Companion 2.1 however this also does not work.. and i am using Windows OS.

Does anyone know how to resolve this problem???

Re: unfortunately has stopped everything working sony xperia m

rajkumar01 — Fri, 01 Jul 2016 16:27:53 GMT

Why unfortunately stopped app my phone

Re: unfortunately has stopped everything working sony xperia m

eveneg — Wed, 13 Jul 2016 16:22:35 GMT

there's anyone who can help us? Because the Xperia Companion is not working and also the other option that is given. There's any other way to hard reset my xperia M?thankyou

Re: unfortunately has stopped everything working sony xperia m

hawkeye7 — Tue, 25 Jul 2017 14:28:17 GMT

I have already repaired and changed the software still it is not working. It works for 2/3 weeks and the same problem is repeated. Plz help me fix this.

Re: unfortunately has stopped everything working sony xperia m

Alias799 — Tue, 23 Jan 2018 03:28:53 GMT

unfortunatunately contact has stopped...Sony Xperia c2305 ..... please solution problem

Re: unfortunately avg protection has stoped

Moncy — Sun, 24 Jun 2018 00:28:30 GMT

My sony Z3 freqenty displays the message "unfortunately avg protection has stoped". Why? how to resolve it?