topic Re: Xperia M on secured mode in M Series

Xperia M on secured mode

Lili1414 — Sun, 26 Jul 2015 18:53:40 GMT

Even though I turned on and off my Xperia M, it stays on secured mode and PCCompanion doesn't repair it. Who can help me with it?

Re: Xperia M on secured mode

_alexdon_ — Sun, 26 Jul 2015 18:55:52 GMT

Secured = protected by a PIN/password? You can reset with PCC if you want.

Re: Xperia M on secured mode

Lili1414 — Sun, 26 Jul 2015 19:14:08 GMT

Like safe mode on a computer.

Re: Xperia M on secured mode

_alexdon_ — Sun, 26 Jul 2015 19:21:48 GMT

In that case,safe mode is triggered by a defective volume down button. I suggest you stop by a sony service to have the device checked:

http://www.sonymobile.com/global-en/support/contact-us/

/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#M21

Re: Xperia M on secured mode

TalkingHead — Thu, 30 Jul 2015 12:33:06 GMT

Two things promote the Xperia M going into safe mode all the time:

1) The cover and the button action, which is pressing to much on the contacts.
This can be corrected for a few dollars buy buying a new rear cover. (may not be the solution)

2) The flex button circuit can be replaced.
This does require dismantling the phone, replacing the flex button circuit and then reassembling the phone.

I have had this problem with an Xperia M and fixed it by replacing the flex button circuit.