topic Re: amazon prime stopped working on KD-55X8509C in Android TV

amazon prime stopped working on KD-55X8509C

burlyson — Sat, 21 Nov 2015 21:02:44 GMT

Can any body help. amazon prime has worked on 2 occaissions on my sony bravia KD-55X8509C. Now it just tries to connect but nothing happens

Re: amazon prime stopped working on KD-55X8509C

Anonymous — Wed, 25 Nov 2015 03:47:42 GMT

Hi there

Have you managed to get this working now or are you still having troubles. Appologies for the delay in replying.

Cheers

Re: amazon prime stopped working on KD-55X8509C

nicmcfer — Wed, 25 Nov 2015 12:29:28 GMT

Amazon Instant Video stopped working on my KDL-42W654. I noticed that when I try to enable the service on the SEN website, Amazon Instant is not an option for this TV a 2014 model, but is for my 2 other Sony products, the 2013 version of the same TV and a Blu-Ray player, a couple of years older. Why would it not show up as an option? It works fine on both the older products.

Re: amazon prime stopped working on KD-55X8509C

k.broadway — Wed, 30 Dec 2015 18:05:58 GMT

Did you get this working ?

cheers

Re: amazon prime stopped working on KD-55X8509C

burlyson — Wed, 30 Dec 2015 22:52:52 GMT

Eventually but I am not sure how.I wandered around the settings but didn't really change anything. This is the second time it has not recognized Amazon Prime it seems to drop out after a month or two then I have either co nect to th Internet or stooge around in settings to get it back Sent from Samsung Mobile

Re: amazon prime stopped working on KD-55X8509C

nicmcfer — Thu, 31 Dec 2015 09:59:52 GMT

No, I've given up on it. If I want to watch Prime I can watch it through my Sony Blu Ray, so that's what we do.

Re: amazon prime stopped working on KD-55X8509C

burlyson — Thu, 31 Dec 2015 13:48:52 GMT

I think it maybe password/logon related, by logging onto Google/browsing the internet from the TV it seems to reset Amazon Prime access but again I can't give a definite procedure to follow. It could also be ISP linked I am with BT and sometimes the broadband can be sluggish even on Infinity2.

Re: amazon prime stopped working on KD-55X8509C

k.broadway — Thu, 31 Dec 2015 14:03:52 GMT

Thanks I got it working by logging into google on Tv as suggested and now it works

Re: amazon prime stopped working on KD-55X8509C

nicmcfer — Thu, 31 Dec 2015 16:18:52 GMT

I'd be very grateful if you could give give more detailed instructions about logging on to Google on the TV?

Re: amazon prime stopped working on KD-55X8509C

JazzDeben — Thu, 21 Apr 2016 22:13:57 GMT

I have the same problem on a KDL-43W809C I selected:

Settings -> Apps -> Running Apps -> Amazon Instant Video -> Force-Stop

This sort of fixed it. I think...

Cheers, and good luck.